Return & Refund Policy
Return or cancellation policy
Did not like the product no problem we are here to help we value your money.
Inform us via whatsapp or mail we will start a request of return, when we approve your request
U have to ship the product to us (charges will be paid by u) with original packing and the box should be receive by us in 5 days when u say u shipped, the product should be in its original state not opened or used pls use a good courier partner and shere tracking details with us
If not in original state or our packing we will not initiate refund
We will do quality check ( will take 24-48 hrs) if all ok we will calculate refund price according our refund policy
Refund policy and mode
We will take 2-3 working days to issue a refund code
And u cannot club this code with any other discount code
We will issue a coupon code against your order value after deduction charges of shipping which u can use for future shopping
Will be valid indefinitely
Once used can not be repeated
And no partial use is entertained have to use full payment
Cancelation
Cancellation only accepted before shipping
For cod orders we will call u before displacing your order if u dont answer or provide sufficient information we have right to deny your order
Prepaid orders canceled before shipping will be refunded as per customers choice of receiving a refund-coupon-code or refund in your original payment mode. (5% deduction
Total 200 will be charged for non-acceptance of prepaid order for reverse shipment to back to us
Any refund code from previous order applied to the new order u cancel this time will be expired and can not used again
Eligibility
All products purchased form www.swastiktraders.in/ is eligible to return expect non returnable items (mention on the product page)
Damaged or used or not in original packing is not eligible
Items which are informed above 24 hrs of receiving the product are not eligible
All our products undergo multiple levels of quality checks and sent. In case of quality not meeting your expectation, no money refund will be given.